Integrate Falabella

Before you begin, make sure you are logged into Falabella. This speeds up the connection process and avoids delays during the...

Generate a return order

The process of generating a return order is fundamental to guarantee the correct management of products that must be returned to the warehouse....

Reintegration of e-commerce

An e-commerce reintegration consists of adding the domain of your store for the second time in case you have problems due to an update...

New requirement

Do you want to implement a new development in Envia Fulfillment or WMS? You can request it directly from the Service Desk portal by creating a...

Configure automatic sending rules

Shipping rules allow you to automate the selection of parcels when processing an order in Envia Fulfillment. This streamlines your operation,...

Integrate TikTok Shop

Integration with TikTok Shop on our platform allows us to manage orders efficiently and ensure that shipments are completed correctly.....

Discover the updates

Improvements in Integrations New integration with TikTok Shop Connect your TikTok Shop with Envia Fulfillment and improve your customers' experience!...

Getting started with Envia Fulfillment

Envia Fulfillment is your comprehensive solution to optimize the logistics of your ecommerce business. With this platform, you will be able to manage inventories and orders,...

Create account

Create your Envia Fulfillment account and optimize the logistics of your ecommerce business. Our platform allows you to manage your ecommerce operations with...

Start using Envia Fulfillment (via API)

Although our platform is specially designed and optimized to work with ecommerce platforms, if you have an online store...

Integrate your Envia.com account

Automate the generation of waybills, access to preferential rates with more than 100 parcel carriers worldwide and perform the...

Integrate ecommerce

Connect all your e-commerce stores or marketplaces to synchronize your order and product information. This integration makes it easy to track and...

Integrate Mercado Libre

Integrate your Mercado Libre store to synchronize the information of your orders and publications. This integration allows you to manage your operations...

Set up ecommerce store

Configure the settings of your newly integrated ecommerce store to optimize its use. Our platform offers various functions and automations that will help you to...

Send inventory to fulfillment centers

Ship your inventory the easy way and optimize your logistics. Follow these detailed steps to make sure your products arrive correctly...

Link products

Link your products from different sales channels to manage them with a single inventory. This feature is especially useful for those who sell...

Create and manage listings on MercadoLibre.

Learning how to link your MercadoLibre publications with Envia Fulfillment is key to optimizing your inventory management and automating your...

Publications and how to use them

Publications are extensions of an item we have in stock (with or without stock). Their purpose is to broaden the scope...

Order and shipping statuses

Know the different status of your orders in the fulfillment center and during shipment to follow up on time...

Create manual orders

Create manual orders that are not registered in your ecommerce store so that they can be processed efficiently in our order processing centers....

Import orders in bulk

Import your orders in bulk so that they can be processed quickly and efficiently in our fulfillment centers. Important:...

Create or edit product rules

Create and edit product rules to specify which products from your orders will be processed in our fulfillment centers and which...

Create or edit order rules

Create and edit order rules to decide which orders will be processed automatically, which will not, and in which fulfillment center they will be...

Send orders automatically

Activate the automatic order function to have your orders sent directly to our fulfillment centers without the need for manual intervention by our staff.

Add product batches

Add batches or expiration dates to your products to manage them accurately, reduce losses due to expired products and ensure product compliance....

Guidelines for sending physical inventory

After sending the digital inventory on our platform, prepare your products for physical shipment to the fulfillment center.....

Generate and print product labels

Generate and print your product labels, whether barcodes or QR codes, to ensure that they are correctly labeled...

Track orders after they have been shipped

Track your orders in real time once they have left our fulfillment centers and are on their way to their destination...

Add messages to an order

Add messages and documents to your orders to make specific requests to the fulfillment center regarding their processing, such as requesting that they be sent to...

Add shipping information to an order

Add the shipping information to your orders if you have generated the shipping label on your own. This will prevent our...

Retrieve orders sent to the fulfillment center

Return orders sent to the fulfillment center if you need to modify them or no longer want them to be processed. To get started, log in to...

Cancel an existing order

Cancel orders sent to our fulfillment centers that for some reason you no longer wish to be processed. To get started, log in...

Change store's currency

Change the currency of your store if you want to quote waybills in a different currency than the default. To get started,...

Add product bundles

Add the product kits configured in your ecommerce store to your Envia Fulfillment account to avoid errors in your orders...

Set main store

Configure your main store to define from which store you will perform key actions, such as sending digital inventory and linking to your...

Create local store

Create and configure a local store to process products from your other sales channels in our fulfillment centers. The...

Sync online store inventory with fulfillment centers

Activate the store inventory management feature to synchronize your online store inventory with the inventory...

View product history

Consult the history of each product you have sent to our fulfillment centers to obtain detailed information about all the processes...

Manage packaging supplies

Manage your packaging supplies and keep an accurate control of all your boxes, envelopes and other materials in our packing centers....

Create products for local store

Create your local store products to send them to our fulfillment centers and start optimizing your logistics operations....

View and pay monthly invoices

Consult and pay your monthly invoices directly from the Envia Fulfillment platform, obtaining greater control, transparency and convenience in the process...